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LeicesterLad
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Upgrade to V6

I think my Upgrades and Offers is playing up. I have Full House TV, but to change to the V6 box the Upgrades says it will cost be over £50 a month extra. Surely this is wrong???

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jb66
Alessandro Volta
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Re: Upgrade to V6

Only way to tell is to call up and check with customer services
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Corinneangela
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Re: Upgrade to V6

It totally depends on what your current package is, so yeh, ring virgin.


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jb66
Alessandro Volta
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Re: Upgrade to V6

Yeah it is

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LeicesterLad
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Re: Upgrade to V6

Thanks for the quick response. But which? It being wrong, or the cost?

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jb66
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Re: Upgrade to V6

Only way to tell is to call up and check with customer services
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Corinneangela
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Re: Upgrade to V6

It totally depends on what your current package is, so yeh, ring virgin.

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Kenny5
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Re: Upgrade to V6

It's a one of £49.99 payment...an engineer must install so you have to book a day.
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cdphobe
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Re: Upgrade to V6

Kenny, not as simple as that. I have same issue as OP, currently being told if I want the box it's the one off fee PLUS over £40 a month more for no extra content. To rub salt into the wound a colleague was offered a reduction in monthly bill and 6 months Netflix for the one off fee, and my upgrade page stopped working for a month so I couldn't even consider it without hours on the phone,
Al