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robtew
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Upgrade from Tivo.

Only just heard about the new v6 box. Do VIP packages get both boxes updated from Tivo as a matter of course and no extra costs seeing as not many people pay £130 to £140 a month as we do. Or do we have to ask and pay upgrade costs.
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Parrotperson
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Re: Upgrade from Tivo.

Easiest and quickest thing to do is to ring. Everybody gets a slightly different answer depending on a number of factors ie still in contract/out of contract, on a discount or not

there will be a cost however. See http://community.virginmedia.com/t5/Virgin-TV-V6/TiVo-V6-Pricing-Explained/m-p/3281148#M2437

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Superuser
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Re: Upgrade from Tivo.


robtew wrote:
Only just heard about the new v6 box. Do VIP packages get both boxes updated from Tivo as a matter of course and no extra costs seeing as not many people pay £130 to £140 a month as we do. Or do we have to ask and pay upgrade costs.

You have to ask but VIP customers are extremely well dealt with, only being asked a total of around £65, one-off, to have two replacement V6s installed.

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