Menu
Reply
  • 5
  • 0
  • 0
robtew
Joining in
172 Views
Message 1 of 3
Flag for a moderator

Upgrade from Tivo.

Only just heard about the new v6 box. Do VIP packages get both boxes updated from Tivo as a matter of course and no extra costs seeing as not many people pay £130 to £140 a month as we do. Or do we have to ask and pay upgrade costs.
0 Kudos
Reply
  • 1.63K
  • 165
  • 288
Parrotperson
Super solver
167 Views
Message 2 of 3
Flag for a moderator

Re: Upgrade from Tivo.

Easiest and quickest thing to do is to ring. Everybody gets a slightly different answer depending on a number of factors ie still in contract/out of contract, on a discount or not

there will be a cost however. See http://community.virginmedia.com/t5/Virgin-TV-V6/TiVo-V6-Pricing-Explained/m-p/3281148#M2437

0 Kudos
Reply
  • 10.32K
  • 919
  • 2.1K
Superuser
Superuser
151 Views
Message 3 of 3
Flag for a moderator

Re: Upgrade from Tivo.


robtew wrote:
Only just heard about the new v6 box. Do VIP packages get both boxes updated from Tivo as a matter of course and no extra costs seeing as not many people pay £130 to £140 a month as we do. Or do we have to ask and pay upgrade costs.

You have to ask but VIP customers are extremely well dealt with, only being asked a total of around £65, one-off, to have two replacement V6s installed.

0 Kudos
Reply