I have the VIP bundle, only around 4 months into the contract - thought I'd look at V6 upgrade prices.
The upgrade area of my account quotes a one-off charge of £65 for a V6 box and then a further £59.13 a month service charge!
Looking at the phone upgrades I can add Talk More anytime for £48 per month!
There is something screwed up here. I spoke to customer services and they said just ignore these prices, it would be £50 for a V6 upgrade..but there's no way I'm going by what someone says on the phone when I can't subsequently prove what was said. These additional monthly charges are weird and have nothing to do with the publicly quoted prices for V6.
Yup as the CS said.. ignore the online pricing.. it has frequently got messed up. If you want it confirmed ring Virgin and choose the 'thinking of leaving' option so you get through to Retentions.. they will give you the correct answer.