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Black_dog
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TiVo V6 box reboots during playback

I have had my V6 box for about a week. Last night it recorded Modern Family on Sky 1 but when I play back the recording, the v6 box reboots without warning at the same place in the recording (approx 4 minutes in). At the moment other programmes have played back okay. Anyone experienced this issue and, if so, was there an ongoing problem / how was it resolved? Thanks for any help anyone is able to give  

 

 

 

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Chewie30
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Re: TiVo V6 box reboots during playback

I've had the exact same issue at the part where Phil is chasing after Jay in the golf cart. 

I've left the recording on my V6 box at the part just before the playback makes the box reboot. Maybe somone from Virgin Media tech would like to access or copy the recording for troubleshooting?

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Black_dog
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Re: TiVo V6 box reboots during playback

Yes that's the part. I'm guessing it must be a glitch with the program - it seems too coincidental that it occurs at the same point. Thanks for the response. VM are you able to shed any light on this issue. 

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shawty1984
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Re: TiVo V6 box reboots during playback

Same problem here at the same part of the show. You can fast forward past it and it works. Glad others have had the problem as I thought it was just my box and a HDD problem.

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Black_dog
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Re: TiVo V6 box reboots during playback

Me too - I watched it from catch up with no problems but at least it's not just me. 

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Jaunty
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Re: TiVo V6 box reboots during playback

Me too! **bleep** is that all about then??

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Jaunty
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Re: TiVo V6 box reboots during playback

Hope OP does not mind but created a more specific thread title here

http://community.virginmedia.com/t5/Virgin-TV-V6/Modern-Family-S8-E6-crashes-multiple-boxes-4-minute...

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Black_dog
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Re: TiVo V6 box reboots during playback


Jaunty wrote:

Hope OP does not mind but created a more specific thread title here

http://community.virginmedia.com/t5/Virgin-TV-V6/Modern-Family-S8-E6-crashes-multiple-boxes-4-minute...


No problem - reason why I wasn't more specific was because I wasn't sure if the problem was limited to this show or was a more general issue. 

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Martin_D
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Re: TiVo V6 box reboots during playback

Yep same thing is happening for me too


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
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Superuser
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Re: TiVo V6 box reboots during playback

Exact same thing with my recording too.

Superuser1718.png

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