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JulesMP
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TV mobile app on android

I've just installed the above app and it let's me sign in, including not a robot bit and identifying things in the picture but when I then try to use it it just goes back to signing in again. I tried uninstalling it, switching my phone off and then re-installing but it is still the same. - Ideas please Thanks! 

 

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Re: TV mobile app on android

Hi JulesMP

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV Anywhere service lately. 

 

After you log in, do you get the chance to select a program to watch? Or does it log you out straight away? Are you running the most up to date Android software? If not, what version are you running? Do you have any other devices that you're able to use TV Anywhere with? 

 

Sorry for all the questions, we want to get to the bottom of this issue as soon as possible.

 

Talk soon

Craig


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