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Motormad48
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Message 1 of 16
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TV Anywhere

Why do I have to keep signing in to my tv anywhere app?

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Parrotperson
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Message 2 of 16
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Re: TV Anywhere

Search the forum. Loads of is having that problem VM are working on it. 

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Motormad48
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Re: TV Anywhere

It is a problem with the app then not my iPad?

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mr_vpw
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Re: TV Anywhere


Motormad48 wrote:

It is a problem with the app then not my iPad?


It's not a problem with your iPad - it's a[nother] Virgin Media issue. It happens on all devices.

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Forum Team
Forum Team
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Message 5 of 16
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Re: TV Anywhere

Hi Motormad48,

 

Thanks for posting!

 

Sorry for the trouble you've had with this.

 

We've recently updated the TV Anywhere app so it shouldn't ask you to sign in daily anymore.

 

Let us know if you're still experiencing this issues and we'll check it out.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Motormad48
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Message 6 of 16
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Re: TV Anywhere

Thanks

The updated app seems to have solved the problem.

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Forum Team
Forum Team
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Message 7 of 16
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Re: TV Anywhere

Hi Motormad48,

 

That's great!

 

Pop back to us if you get any more trouble.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Dereklad
Superfast
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Message 8 of 16
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Re: TV Anywhere

Im a bit confused you say youve recently updated the app but on the ios app store the app states it was last updated october last year?

IMG_0730.PNG

 

 

 








Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..+tivo box.
Ps4 & Amazon firestick.
+size 9 feet..iphone 7 plus..
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Superuser
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Message 9 of 16
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Re: TV Anywhere

That is the most up-to-date version of the app. Recent changes have been to the 'back-end' part of the application to resolve such issues as having to logon all the time.

Here's my iPad version. What function can't you get to work?

image.png

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Motormad48
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Message 10 of 16
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Re: TV Anywhere

Thanks although I have already upgraded v4 and found it works ok
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