Menu
Reply
  • 44
  • 3
  • 6
sidsewell
Dialled in
386 Views
Message 1 of 10
Flag for a moderator

TIVO V6 - crashes when playing a recording

This happened with Modern Family, crashed TIVO at exactly the same point in the recording twice, ended up having to delete the recording.

  • 2
  • 0
  • 2
kenny2017
Joining in
340 Views
Message 2 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

I'm having the same issue with this weeks episode. Really disappointing. I thought the v6 box was supposed to be good
  • 1
  • 0
  • 0
sands030905
Joining in
323 Views
Message 3 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

Same problem.
Friday's episode 2030
3 weeks running now
No sense
0 Kudos
Reply
  • 44
  • 3
  • 6
sidsewell
Dialled in
282 Views
Message 4 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

Yes, crashed again, only solution is to watch from On-Demand (and you only get 1 advert about Sky 1)

0 Kudos
Reply
  • 5.45K
  • 151
  • 398
Forum Team
Forum Team
258 Views
Message 5 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

Thanks for your post regarding the issue experienced sidsewell,

 

Really very sorry for any inconvenience caused by this.

 

This has been noted as an on-going issue that the team are working to resolve ASAP.

 

We will certainly look to provide further information via the Forum regarding this when available.

 

Thanks again,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 1
  • 0
  • 0
rf9rider
Joining in
247 Views
Message 6 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

We too are having this problem, watching a recording of Elementary, 10 minutes in and the box turns off.

Not happy as only upgraded 4 days ago!

0 Kudos
Reply
  • 7
  • 0
  • 1
Kapow
Tuning in
228 Views
Message 7 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

I've got the same issue. Happened on Modern Family this week and last, and now happens on this weeks Elementary twice. It even rebooted when we fast forwarded over the second 'glitch'.
Can someone form VM confirm what the issue is, when it will be resolved.
Seriously unimpressed with V6
0 Kudos
Reply
  • 1.94K
  • 140
  • 501
Superuser
Superuser
190 Views
Message 8 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

This is just to give the latest status to those following this thread, but perhaps not one of the other ones on the subject:

James_W (Community Lead) just posted the following:

http://community.virginmedia.com/t5/Virgin-TV-V6/TiVo-V6-box-reboots-during-playback/m-p/3368280#M10...

Keith

Signature 16-12-24 (forum size).png

0 Kudos
Reply
  • 5
  • 1
  • 1
miluddington
Tuning in
148 Views
Message 9 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

Just got 2 v6 boxes installed and kept the old TiVo 1tb box on the network to let us watch our backlog of recordings.   Up to this evening all good but the box is crashing in the first 5 minutes of blacklist - does the same crash whether we're watching from the old TiVo box or the new one and does the same irrelevant of which of the two v6 boxes we use.   Very annoying.  Found this thread tonight so it seems to be a known problem.   Why are virgin still installing these boxes with customers when they know about the problem.

0 Kudos
Reply
  • 10.31K
  • 918
  • 2.1K
Superuser
Superuser
143 Views
Message 10 of 10
Flag for a moderator

Re: TIVO V6 - crashes when playing a recording

0 Kudos
Reply