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Fibre optic
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Registered: ‎10-05-2011
Message 11 of 22 (193 Views)

Re: Sounds cutting out

Nat

My TV is a 4k Panasonic

Best
Anthony
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On our wavelength
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Registered: ‎26-02-2017
Message 12 of 22 (175 Views)

Re: Sounds cutting out

My Tv is an LG 55" oled connected by hdmi

My AV receiver is an Onkyo tx-sr876 connected by optical cable.

Sound drops out on both.

 

The V6 box was a straight swap for the TiVo box, so the same cables and connections are being used, so your V6 box is the problem.

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Dialled in
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Registered: ‎03-05-2016
Message 13 of 22 (160 Views)

Re: Sounds cutting out

Hi Craig

Reading the other threads on this it sounds like an wider issue with the V6 boxes - not setup.

I'm not using any soundbars or AV systems.  The V6 box is connected to the TV directly through an HDMI cable and the same issue occurs with different HDMI cables.

Do you guys know when a fix / update is likely to resolve this?

Thanks

Jason

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Forum Team
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Registered: ‎04-07-2016
Message 14 of 22 (145 Views)

Re: Sounds cutting out

Many thanks for your responses all,

 

This information will be passed on to the relevant team.

 

Nat_J


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Fibre optic
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Registered: ‎10-05-2011
Message 15 of 22 (142 Views)

Re: Sounds cutting out

Thanks Nat

Please keep us posted with any developments

Best
Anthony
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Forum Team
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Message 16 of 22 (112 Views)

Re: Sounds cutting out

No problem Anthony,

 

We most certainly will. Smiley Happy

 

Nat_J


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Registered: 2 weeks ago
Message 17 of 22 (104 Views)

Re: Sounds cutting out

OnKyo TX-NR727
Get sound drop out for 2 seconds at various times.
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Dialled in
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Registered: ‎03-05-2016
Message 18 of 22 (86 Views)

Re: Sounds cutting out

Hi Nat

Any feedback on this?  The problem continues and looks to be getting worse - the sound cut outs occurring more frequently.  They stopped completely for about a week but are back with vengeance now.

Thanks

Jason

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Registered: ‎03-10-2014
Message 19 of 22 (77 Views)

Re: Sounds cutting out

I have V6 box connected to Hisense 55M7000 tv via HDMI and then ARC via HDMI from TV to Yamaha YSP2500 soundbar. Get loads of sound dropouts on a regular basis on all channels and sources.

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Fibre optic
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Message 20 of 22 (64 Views)

Re: Sounds cutting out

Hi Nat

Yes I am still losing sound so any update would be great.
I am also getting frequent black screens when either turning the V6 box on or going to different channels or catch up
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