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anthony_b
Fibre optic
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Message 11 of 53
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Re: Sounds cutting out

Nat

My TV is a 4k Panasonic

Best
Anthony
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CDB1
On our wavelength
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Message 12 of 53
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Re: Sounds cutting out

My Tv is an LG 55" oled connected by hdmi

My AV receiver is an Onkyo tx-sr876 connected by optical cable.

Sound drops out on both.

 

The V6 box was a straight swap for the TiVo box, so the same cables and connections are being used, so your V6 box is the problem.

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jnoble100
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Message 13 of 53
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Re: Sounds cutting out

Hi Craig

Reading the other threads on this it sounds like an wider issue with the V6 boxes - not setup.

I'm not using any soundbars or AV systems.  The V6 box is connected to the TV directly through an HDMI cable and the same issue occurs with different HDMI cables.

Do you guys know when a fix / update is likely to resolve this?

Thanks

Jason

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Forum Team
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Message 14 of 53
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Re: Sounds cutting out

Many thanks for your responses all,

 

This information will be passed on to the relevant team.

 

Nat_J


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anthony_b
Fibre optic
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Message 15 of 53
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Re: Sounds cutting out

Thanks Nat

Please keep us posted with any developments

Best
Anthony
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Message 16 of 53
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Re: Sounds cutting out

No problem Anthony,

 

We most certainly will. Smiley Happy

 

Nat_J


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Pauldavidsmith2
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Message 17 of 53
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Re: Sounds cutting out

OnKyo TX-NR727
Get sound drop out for 2 seconds at various times.
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jnoble100
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Message 18 of 53
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Re: Sounds cutting out

Hi Nat

Any feedback on this?  The problem continues and looks to be getting worse - the sound cut outs occurring more frequently.  They stopped completely for about a week but are back with vengeance now.

Thanks

Jason

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grdunn123
On our wavelength
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Message 19 of 53
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Re: Sounds cutting out

I have V6 box connected to Hisense 55M7000 tv via HDMI and then ARC via HDMI from TV to Yamaha YSP2500 soundbar. Get loads of sound dropouts on a regular basis on all channels and sources.

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anthony_b
Fibre optic
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Message 20 of 53
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Re: Sounds cutting out

Hi Nat

Yes I am still losing sound so any update would be great.
I am also getting frequent black screens when either turning the V6 box on or going to different channels or catch up
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