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chasteven
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Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

On the above film this evening the Dolby Digital sound dropped out momentarily on 3 occassions.Any ideas why?

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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

Hi chasteven, 

 

Thanks for your post and apologies to hear you were having an issue with the sound during this programme. 

 

Have you noticed this happening on any other channels or programmes? 

 

Were you watching this live or on a recording / catch up?

 

Come back and let me know.

 

Thanks,

Kath_F
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chasteven
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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

The sound drop outs occur on any live or recorded programme that is being transmitted in Dolby Digital,normally about two to three brief drop outs in the sound per hour.Never noticed any issues with stereo sound programmes.Another example was Kylie Monogue show on Sky Arts HD this evening.I had already set this to record but a change of plan meant that I was able to view it.The sound on the recording drops out in exactly the same place as the live transmission.I have the V6 connected via optical to my Onkyo home cinema receiver.The picture is not effected.This issue I had in the early days of my Tivo box but was corrected after a few weeks and on this issue has been fine for over 2 years!.

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Superuser
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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

As it happens I watched most of the Kylie concert on Sky Arts HD earlier as well. This was via a TiVo using the optical sound connection to my surround sound system. I didn't notice any sound drop outs. Maybe useful towards diagnostics.
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chasteven
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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

Thank you for your reply.This drop out was on the V6.Is that what you have?

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jimbojames79
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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

I've had this a couple of times with Match of the Day (both live and recorded). I have a Pioneer Amp. Did you find a root cause/resolution?

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Re: Sound drop outs on The Lone Ranger Film on BBC 2 Sunday 11th Dec

Hi jimbojames79,

 

Thanks for your post and apologies to hear you are having sound dropouts. 

 

If you remove the Amp from the equation do you still get the same issues or does this resolve things? 

 

Let me know.

 

Thanks,

Kath_F
Forum Team

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