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Stever94
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Series links

I have just heard from Virgin Media that I can't upgrade to the new V6 TiVo box because our series links will not be transferred to the new box from the old TiVo.
I would have thought most existing customers would want to do this. Why can't it happen?
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Constable21
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Re: Series links

You can't transfer recordings from a TiVo to a V6, but you can copy series links. You do it online through My Virgin Media once the new box is installed. It takes about 30 minutes for the links to appear, then another couple of hours after that for anything to appear in Planned Recordings.
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Constable21
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Re: Series links

No, you do it yourself. Once the V6 is installed, follow these instructions http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=51533&CURRENT_...

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Constable21
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Message 2 of 5
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Re: Series links

You can't transfer recordings from a TiVo to a V6, but you can copy series links. You do it online through My Virgin Media once the new box is installed. It takes about 30 minutes for the links to appear, then another couple of hours after that for anything to appear in Planned Recordings.
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Stever94
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Re: Series links

Will the engineer do this or give a guide?
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Constable21
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Re: Series links

No, you do it yourself. Once the V6 is installed, follow these instructions http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=51533&CURRENT_...
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Stever94
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Re: Series links

Thank you for the guide. I just found it myself but again thanks. I am just amazed that VM support couldn't have told me. After all my question was simple.

Now I might consider getting a V6 in the New Year!

This my links guess it's the same
http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...
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