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Jotoso
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Remote jumps pages

We have V6 box and The remote has a mind of its own if we put the tv on and try to use the remote to change channels it jumps to another channel. Another example is if you press my shows and try to click on a show you press remote once and it might jump down three shows to a different show we have tried another remote but same happens.

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Forum Team
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Re: Remote jumps pages

Hello Jotoso,

 

Thanks for posting in the community.

 

I have sent a signal down to the box so if you could reboot by the mains and let me know whether this continues as the next step would be to arrange for a technician to check your V6 box.

 

Looking forward to hearing from you.

Rose
Forum Team


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CDB1
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Re: Remote jumps pages

If that doesn't work, go into the settings and try re-pairing the remote.

Ours worked OK for a couple of hours from new and then started playing up, jumping 3-4 menu items at a press. Re-pairing it worked and it's behaved for the last 3 weeks.
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