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andycambs
Superfast
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Registration and calls

I registered an interest on the website for the V6, but never had a call from Virgin Media.

Are they not calling, or what was the point of registering an interest?

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neilz
On our wavelength
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Re: Registration and calls

We never received a call either so in the end I called retentions to order one and managed to reduce our monthly bill rather than increase it like the upgrade pages & live chat advisors were offering.

It is annoying though you would of thought an e-mail at least could of been sent out to us all who registered interest.

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longwayround
Joining in
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Re: Registration and calls

As I understand it from posts elsewhere on this board, the team had barely scratched the surface of pre-registered customers before ordering for all went live. 

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