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robertsmith1969
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Re v6 standby

Had the new v6 fitted last Tuesday. Best bit of kit to enter the cable tv network ever. I have been a customer since 1997. Well done virgin. But, my box keeps starting itself up when in standby. I put the box in standby within an hour its booted itself up again. I have tried all the powersaving settings. No different. Any help please??
Rob Smith
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Re: Re v6 standby

Hello robertsmith1969,

Thanks for posting!

Since you have tried changing the power saving settings already I'd like to get someone out to have a look at this.

I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

Speak to you soon

Rose
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robertsmith1969
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Re: Re v6 standby

Hi
I had an engineer out on Friday evening. He changed the box and its been fine since. So another sucess and reason to be with Virgin as no cost for repairs.
Rob Smith