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dotty19
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On Demand

Our on demand service has been down for 2 days now. The message on the screen says try again in a few mins, but it never works. The error code is 6167/VM1, I can't seem to find out what that means either. And yes, I have tried turning it off and on again.

Also I only set up the virgin 2 days ago and as a new customer I am not happy about this due to spending more than half hour on the phone to virgin yesterday.
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vircom
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Re: On Demand

This appears to be a common problem people are having and hopefully will be resolved "soon". However, if you are only 2 days into a new contract you are well within the 14 day cooling of period so could cancel and go elsewhere if it is not resolved.
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nge101
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Re: On Demand

We have no on demand services in SW London either. C501 error when trying to access Channel 4 on demand.

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