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Seandavey
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Not coming on properly

Can I ask why my new V6 box doesn't connect properly when I first put it on. Tv just says "starting up" but nothing happens. Have to keep rebooting the box!!! Very annoying when you have 3 kids screaming for telly😭😭😭
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Corinneangela
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Re: Not coming on properly

Do you actually turn the V6 off completely? It isn't meant to be turned off and you will get the 'starting up' each time.

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Seandavey
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Re: Not coming on properly

No. I don't kill the power completely. Just use the remote. I then have to reset the unit by killing the power. Then it comes on.
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Forum Team
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Re: Not coming on properly

Sorry for any bother experienced with this Seandavey,

 

I'd like to check your details to see if this has been raised as a known issue via your account.

 

To allow me to do so, could you respond via private message with the following information:

 

  • Name of the account holder
  • Home address

 

Catch you in a bit,

 

Nat_J


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