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Louise1982
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Message 1 of 13
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No on demand or catch up

I have had no on demand or catchup since receiving the v6 box.
I tried calling virgin media yesterday who basically fobbed me off with a 'monitor the box' for 48 hours response.
I've tried rebooting the box and hub several times.

No error message, it just says it's temp unavailable.
Does anyone have a miracle solution?

Thanks
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BigDaddyK
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Message 2 of 13
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Re: No on demand or catch up

Good luck, I was told same thing! No on demand or catch for 2 weeks now!!
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paulrc
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Message 3 of 13
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Re: No on demand or catch up

i have no catch up or demand for 2 days now and reboted i think they have got a problem

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Louise1982
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Message 4 of 13
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Re: No on demand or catch up

Mine is about 2 weeks..
Still none.
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Forum Team
Forum Team
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Message 5 of 13
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Re: No on demand or catch up

Hi Louise1982,

 

Thanks for posting!

 

I'm really sorry to hear you're having trouble with On Demand.

 

We've recently had an issue with certain newly installed V6 boxes. How has it been since posting? Are you still unable to access On Demand?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Louise1982
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Message 6 of 13
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Re: No on demand or catch up

Hi,
No it's still not working unfortunately

Thanks
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Dereklad
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Message 7 of 13
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Re: No on demand or catch up

Same here not working,just getting the spinning wheel ☹️







Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..+tivo box.
Ps4 & Amazon firestick.
+size 9 feet..iphone 7 plus..
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Dr_g7en
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Message 8 of 13
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Re: No on demand or catch up

Having the same issue with my new box... very annoying!
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Louise1982
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Message 9 of 13
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Re: No on demand or catch up

Is there any fix for this? I know there's a few topics about the same thing but nothing I have tried has worked.. including phoning virgin
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Dereklad
Superfast
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Message 10 of 13
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Re: No on demand or catch up

Its all working for me now in birmingham 😬







Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..+tivo box.
Ps4 & Amazon firestick.
+size 9 feet..iphone 7 plus..