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On our wavelength
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Registered: ‎12-06-2010
Message 1 of 4 (313 Views)

New v6 box poor picture quality

Tried to change settings via the other posts but its still the same..
If i watch freeview via arieal iys fine on my 4k tv
Its now doing my head in
Its like a stuttery stream issue
Tried it on the 2160 settings only
And 1080 settings only
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Forum Team
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Registered: ‎04-07-2016
Message 4 of 4 (382 Views)
Helpful Answer
confirmed by sanderson2
‎02-05-2017 19:29

Re: New v6 box poor picture quality

Hi sanderson2,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your V6 picture.

 

I've run diagnostics on your equipment and I can see an issue with your Input signal levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Rising star
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Registered: ‎05-10-2016
Message 2 of 4 (296 Views)

Re: New v6 box poor picture quality

Did you try with the pass through options? I have 1080i, 1080p passthrough and 2160 passthrough checked and my 4K pic is fine.

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On our wavelength
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Registered: ‎12-06-2010
Message 3 of 4 (259 Views)

Re: New v6 box poor picture quality

Yes just like on the other thread
I have seen that the splitter im using is only 1000mhz
So orderd a 2500mhz one
We shall ser
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Forum Team
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Registered: ‎04-07-2016
Message 4 of 4 (383 Views)
Helpful Answer
confirmed by sanderson2
‎02-05-2017 19:29

Re: New v6 box poor picture quality

Hi sanderson2,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your V6 picture.

 

I've run diagnostics on your equipment and I can see an issue with your Input signal levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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