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wezwilde
Tuning in
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New set V6 hates modern family

Hey all,

Had a new V6 box and version 3 router for about 3 weeks. Apart from the really weak wifi signal (old set up was better) I'm getting a bizarre issue with recorded programmes. If we play a brand new episode of Modern Family, less than 5 mins in the box resets. Full start up and the service starts again. If I play it again, it does the same.

Is this a equipment fault or can someone recommend a fix?

Thanks
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jb66
Alessandro Volta
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Re: New set V6 hates modern family

It will be a bug with the program. Fast forwarding past this point should work
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Superuser
Superuser
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Re: New set V6 hates modern family

There is a well reported issue with some episodes of Modern Family and Elementary causing V6 to re-boot. Virgin Media are aware and working towards a fix.

There are two recommended workarounds:

1. Fast forward the recording past the point which causes the reset;

2. Watch the program from Catchup.

Not ideal but acceptable until the fix arrives.

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