My new v6 box, less than 24 hours old has stopped working. The red light does shine up on the remote but nothing then works. Have reset the box twice. Got engineer coming tomorrow so let's what he says!
New to this forum but found this article really useful. I received my shiny new V6 box yesterday, problems with the remote immediately. Tried a full reset and paired the new remote several times it works for between 10 minutes and maybe an hour. Fortunately I still have my old Tivo box & remote, I have paired my old remote with my new V6 box and it seems to be working perfectly. The light did not go green but still works fine. Got an engineer coming out in 5 days hopefully he will just replace the remote & its a quick easy fix. In the meantime thanks to this post I can enjoy my new box trouble free.