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two8tone
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New V6 and Hub3 install

Hello,
Having issues with new install, C133 error is showing. Following install 3 days ago, initially all services were available, after the error message appeared I resetted the Hub3 and then the V6. Then tried force connection in settings, and repeated this the next day.
Also tried running a test from My.virginmedia, but service unavailable, no known issues in my area. Tried all this for a third time this morning, so at abit of a loss.
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Forum Team
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Re: New V6 and Hub3 install

Hi tw8tone

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your TV service recently. 

 

I've located your account to run some tests and take a closer look, we're not detecting any errors at the moment and I can see that the appointment that was arranged has been cancelled, so I hope this means that things are working as they should at the moment? 

 

We'll be here if that's not the case, we're looking forward to hearing from you.

Craig


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