2 weeks ago
Another victim - the guy on the phone seems nice enough but quite clueless. I've said about the post on this forum yet he keeps going on about sending stuff to my box to fix it.
Can someone please sort out my serial number so I can watch TV please!!?!
I am stuck at the 33% downloading channels stuff, then flipping to the S102 error reboot screen.
a week ago
Welcome to the Community!
I'm sorry to hear that you're getting this error message on your V6 box.
I've located your account using your forum details and can see that an engineer has recently been out to take a look at this for you so i'm hoping this means everything has now been resolved?
Let me know if there is anything further we can help with.
New around here? Find out more about the Community by checking our "Getting started guide"
Yes thanks - all sorted. The engineer was great - sorted out my signal with an attenuator - but the initial contact with your call centre was hopeless. Suggest a bit more information for your front line guys to get problems fixed on first contact..