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Netflix sound goes out of sync after 5 minutes

The netflix app sound goes out of sync (lags to picture) about 5 minutes into a programme or film. Has anyone a fix please?

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Registered: ‎26-03-2012
Message 2 of 2 (21 Views)

Re: Netflix sound goes out of sync after 5 minutes

Hi martin_chadd,

 

Thanks for posting in the community.

 

I have tried to check your Virgin box but it's currently showing offline so I'd just like to confirm whether the box is switched on at the moment?

 

Speak soon

Rose
Forum Team


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