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Wilsonsusan
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Netflix on v6

We've had the new v6 box fitted but when trying to play titles on netflix it starts them then cuts off after a few minutes saying unable to play at this time. Virgin sent a new box but still same fault happening
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brooksy79
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Re: Netflix on v6

Have you tried Netflix on another device?
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Wilsonsusan
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Re: Netflix on v6

Yes works fine on everything else just the netflix app on v6 box
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brooksy79
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Re: Netflix on v6

I carn't speak for the v6 as I don't have one yet, try contacting vm again or wait until a staff member see's this page.
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Forum Team
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Re: Netflix on v6

Sorry to hear about the fault experienced Wilsonsusan,

 

This is a known fault that has been raised with Networks.

 

An update will be available via the Community when available.

 

Apologies for any inconvenience caused,

 

Nat_J


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