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Blenky
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Netflix not working

When I try to run Netflix I get the message

"Netflix is loading onto the TiVo box.  Please wait a moment and try starting Netflix again. (V312)"

I've had this for the last few days.  Anyone know how to fix it?

 

Cheers

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Blenky
Up to speed
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Message 2 of 7
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Re: Netflix not working

Saw other posts on this issue.  Problem is that I was in modem mode using my own router.  So I came out of modem mode, disconnected ethernet from V6 and connected directly to the Hub wireless.  Netflix connected OK.  Then went back to modem mode and Netflix still appears OK. How bizarre!

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Nialli
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Message 3 of 7
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Re: Netflix not working

I've got a similar problem with Netflix on the V6. Any idea if Virgin have acknowledged the problem is with routers in modem mode (mine is, too BTW)? I will try your fix at some point
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ozsat
Trouble shooter
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Message 4 of 7
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Re: Netflix not working

Once you have started Netflix for the first time using your SuperHub - you can go back to using your own router.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Vfr800a8
On our wavelength
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Message 5 of 7
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Re: Netflix not working

It's a DNS issues.  Set the router DNS to 198.168.4.100 and 194.168.8.100.  Reset your router and then the Tivo box and it works absolutely fine.

 

You can revert back to your preferred DNS is you want to.

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Vfr800a8
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Message 6 of 7
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Re: Netflix not working

Sorry, typo on my part. DNS settings are194.168.4.100 194.168.8.100.

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hk389344
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Message 7 of 7
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Re: Netflix not working

I had the same problem - just adding Virgin DNS servers to to the DHCP scope was enough to get the application installed (is fine with other DNS after installation).

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