Menu
Reply
  • 16
  • 1
  • 1
Mastic01
On our wavelength
124 Views
Message 1 of 6
Flag for a moderator

Netflix app on v6

Any news on Netflix app not working on v6 after install
0 Kudos
Reply
  • 14.28K
  • 580
  • 980
Forum Team
Forum Team
91 Views
Message 2 of 6
Flag for a moderator

Re: Netflix app on v6

Hi Mastic01

 

I'm very sorry for the inconvenience you've experienced with your Netflix application recently, what errors are you seeing when trying to access the application? 

 

We're not detecting any issues when taking a look at this from our end at the moment, so we'd love to hear from you and to get to the bottom of this issue ASAP.

 

Look forward to your response

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 16
  • 1
  • 1
Mastic01
On our wavelength
87 Views
Message 3 of 6
Flag for a moderator

Re: Netflix app on v6

Hi after the v6 was installed we noticed Netflix never worked the app is not there and a error code of v3102 has several engineers round scratching there heads still no luck and no netflix.
0 Kudos
Reply
  • 14.28K
  • 580
  • 980
Forum Team
Forum Team
82 Views
Message 4 of 6
Flag for a moderator

Re: Netflix app on v6

Hi Mastic01

 

Thanks for the response, are you able to access any other apps at the moment? Are you able to access any Catch Up / On Demand content at the moment too? 

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 16
  • 1
  • 1
Mastic01
On our wavelength
64 Views
Message 5 of 6
Flag for a moderator

Re: Netflix app on v6

Hi yes all other apps working fine it's just Netflix
0 Kudos
Reply
  • 5.45K
  • 203
  • 326
Forum Team
Forum Team
43 Views
Message 6 of 6
Flag for a moderator

Re: Netflix app on v6

Hi Mastic01,

 

Thanks for getting back to us.

 

I'd like to run some tests so I'm just going to need to confirm further details with you.

 

If you click on the purple envelope at the top right of the screen you will see another message from me.

 

Speak to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply