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philphilistine
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Netflix V312 error on v6 box

Hi,

I have the V6 box and everything works except the Netflix App which gets the 'Please wait a moment and try starting Netflix again (V312)' error.

The box is wired via Ethernet to the Virgin Superhub and I have tried rebooting both the router and box. Netflix works fine on other devices. 

I've seen that other people have the same issue - and I tried one suggested workaround, of switching WebSafe on and rebooting everything again. However this had no effect. 

Any further ideas?

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Forum Team
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Re: Netflix V312 error on v6 box

Hello philphilistine,

 

Thanks for posting in the community.

 

I have checked the V6 and the signals are looking good so please let me know if you're still unable to use Netflix.

 

Kind regards

Rose
Forum Team


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