I've had this today. I initially had a problem that I thought I'd fixed where a few seconds into starting to play my selection I'd get an error message saying 'we are having trouble playing this selection, try another' and I'd have to exit. Changing to another HDMI port seemed to fix it but it hasn't the issue has returned today and I also got the green screen. The VM Netflix app appears to be not fit for purpose. I have gone back to getting into Netflix via the smart TV app.
Having recently moved from Sky I was initially happy with VM but I'm having second thoughts now. Lots of very flaky hardware/software that didn't seem to have with Sky.
Really sorry to hear you're having trouble with Netflix on the V6.
We're aware of the issue with green screen on Netflix and are currently working to get a fix in place as soon as possible. As a work around until then, try rebooting the V^ and your TV set to make sure firmware is all up to date.
We'll pop back with an update as soon as we can.
All the best!
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Hello Josh, I managed to fix this with a reboot of the V6. Somehow the V6 seemed to change the status of the HDMI connection to 'not connected' which is strange as I was still getting sound and picture from normal TV but not apps. Seems to be working fine now. Thanks