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Gemmapb
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Iplayer crashing superhub

Sorry if this has been posted elsewhere but couldn't see anything.
V6 installed on Saturday and all went well. Impressed with the speed.

Watched over 2hrs of netflix without issue last night but today got 10 minutes into an Iplayer program and superhub crashed. Restarted and same again.

Finished watching the program on my smart tv without issue.

Anyone else had this problem or know how to sort it.

Hub is in modem mode if that makes any difference.
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stevedh2
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Re: Iplayer crashing superhub

what program was it if you don't mind sharing,

and how is your V6 connected to your hub?

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Gemmapb
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Re: Iplayer crashing superhub

It was hairy bikers comfort food episode 10.
My V6 is connected to my router via 3 port powerline adaptor that also has smart tv plugged into it. Then router to hub(sethe in modem mode).
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Forum Team
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Re: Iplayer crashing superhub

Hi Gemmapb, 

 

Thanks for your post and apologies to hear you were having an issue viewing Netflix. 

 

If you take your hub out of Modem Mode, reboot it then try connecting via Netflix again. Do you get the same issue as before? 

 

Once you've tested that, put back in to Modem mode and reboot again. Things should continue to work for you. 

 

Let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

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