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cokdeli
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Intermittent blue screen and tv6 shutting down

I've had my v6 for about a week and it keeps crashing.  It goes off with blue screen flashing every few seconds to the programme I'm watching.  I have managed through the crashing to restart the box. It has happened twice in the last two hours and once last week.    I was initially pleased with the speed of it after the awful slowness of the TiVo but not anymore this is sluggish.

Cokdeli 

 

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cokdeli
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Re: Intermittent blue screen and tv6 shutting down

This is driving me crazy. It's still doing it. Flashing to no signal, blue screen 

 

 

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Corinneangela
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Re: Intermittent blue screen and tv6 shutting down

You will be much better to phone Virgin.. could be a week before you get a reply from anyone from Virgin on here.

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Forum Team
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Re: Intermittent blue screen and tv6 shutting down

Hello cokdeli,

 

Thanks for posting on the community and I'm sorry to learn you're having problems with your V6 box.

 

From the description you have given I would like to arrange for one of the team to take a look at this so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

 

 

 

 

Rose
Forum Team


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