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JackTheLad87
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ITV HD lower volume than other channels!

Alright guys!

 

Is anyone else experiencing lower volume on recordings from ITV HD? I have a Samsung 60JU6800 and have to crank the volume up to at least 25 to make it audible. On all other channels the volume is loud enough on at least half that, around 12.

 

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Forum Team
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Re: ITV HD lower volume than other channels!

Hello JackTheLad87,

 

Thanks for posting about this on the community.

 

I would just like to ask a couple of questions regarding this.

 

  • Is this only happening on recordings from ITV HD? 
  • Are there any particular episodes or is it anything you record from that channel?
  • Is the volume the same when you try to watch ITV HD live?

 

Looking forward to hearing from you.

Rose
Forum Team


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ClaireEll
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Re: ITV HD lower volume than other channels!

I also have the same issue, I have a brand new Sony Bravia and it shows the type of audio being received when I switch channels it shows stereo for ITV the sound is very low and when I switch to ITV from another I lose the sound, I have to switch back and back  again

this is quite annoying after a while

any suggestions please?

 

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ozsat
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Re: ITV HD lower volume than other channels!

Have to get you TiVo audio settings set to 'Dolby Digital' or 'Dolby Digital to PCM' ?

If using the tv speakers set it to PCM.

ITVHD on VM is only PCM so you may be hearing other HD channels in the wrong format.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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ClaireEll
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Re: ITV HD lower volume than other channels!

The installers set it at alternative audio because we have a Sonos sound bar 

would that account for the loss of sound when I change channels?

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ozsat
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Re: ITV HD lower volume than other channels!

Alternative audio should be set to English - unless you require Audio Description when available?


ClaireEll wrote:

The installers set it at alternative audio because we have a Sonos sound bar 

would that account for the loss of sound when I change channels?


 

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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ClaireEll
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Re: ITV HD lower volume than other channels!

Thank you, it is bit should it be on Dolby digital.
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mikeisyou
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Re: ITV HD lower volume than other channels!

The issue is probably this - http://community.virginmedia.com/t5/Virgin-TV/Dolby-Digital-on-ITV-HD-transmission/td-p/3410845

None of the ITV channels are broadcasting with Dolby Digital audio since early last year.

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