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fixerman
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How to place an order for the V6

How do I order the new tivo Box? There is a virginmedia store in our  high street. Can I place an order there.

What is the current lead time on installations.

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Forum Team
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Re: How to place an order for the V6

Hi fixerman, 

 

Thanks for your post regarding ordering a V6 box. 

 

You're able to upgrade by going through My Virgin Media. If you'd rather arrange things by speaking to someone you can speak to the team on 150 / 0345 454 1111. 

 

In terms of lead times, these all depend on your area. 

 

Let us know how you get on Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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fixerman
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Re: How to place an order for the V6

Thanks for your reply. I logged on to Myvirginmedia but am unable to see any option to enable me to order the V6. Under upgrades and offers TV it just says that I'm on the top package and no option to upgrade. 

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fergiet
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Re: How to place an order for the V6

Just phone 150 from home phone.
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Re: How to place an order for the V6

Hi fixerman, 

 

Thanks for coming back to us on this one. Apologies that you've not been able to upgrade yet. 

 

Did you give the team a call on 150 / 0345 454 1111? If not, do it. They'll be able to get your order placed and an installation date booked too. 

 

Let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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fixerman
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Re: How to place an order for the V6

Thanks for coming back to answer my question.

I called 150 and was surprised when the agent advised me to hold off installing the V6 and gave me a few compelling arguments to support his advice. I therefore will wait until later next year until the new technology is more established.

 

Merry Christmas to all on the Community. Smiley Happy

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Tractor_Boy_68
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Re: How to place an order for the V6

Please do avail us of these "Compelling arguments" won't you?

I doubt Virgin would be pleased to hear that one of their staff are dissuading customers from taking up the V6.

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