Menu
Reply
  • 12
  • 0
  • 1
golf20vT
Tuning in
224 Views
Message 1 of 3
Flag for a moderator

Have to reboot V6 box daily to get on demand and catch up tv

Hi,

 

Had my V6 box now for abut 4 weeks

at night we turn the box off via the remote

but the next day when I turn it on, I can't get on-demand or catch up?

unless,

I reboot the box?

any ideas or as anyone else had the same problem

 

Thanks

 

 

  • 133
  • 4
  • 48
HavencroftKev
Up to speed
208 Views
Message 2 of 3
Flag for a moderator

Re: Have to reboot V6 box daily to get on demand and catch up tv

Do you have anything working when watching the On Demand services?

I get sound but very often no picture, a re-boot does sort it but the next day the problem is back.

Apparently VM are aware of a problem and are working to fix the issue.

0 Kudos
Reply
  • 5.09K
  • 180
  • 311
Forum Team
Forum Team
176 Views
Message 3 of 3
Flag for a moderator

Re: Have to reboot V6 box daily to get on demand and catch up tv

Hello golf20vT,

This shouldn't be happening so what I would like to do is to arrange for one of our engineers to visit so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply