Did you call in for a signal check? Sounds like a local issue as it was fine here
The picture I received was first class in HD and no pixelation.
Very good HD picture here - the presentation however was very poor - more like a live build-up to a funeral.
Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your On Demand service lately.
I've tested the box and we're detecting some errors, as a result I'd like to arrange for a member of the team to take a closer look at this if you're still experiencing problems.
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.
We'll talk soon
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