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Topmetom
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Email for new box..fail

Why send me a email to get a new box then when i do what it says exactly there is no upgrades available? Pointless


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Superuser
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Message 4 of 6
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Re: Email for new box..fail

Are you out of contract now, or is it the initial offer discount which has expired?

Tbh, giving Retentions a ring is going to get you the most concise answer.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Superuser
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Re: Email for new box..fail

It's told you to go to the Offers and Upgrades page, hasn't it?

Do you have any discounts applied to your package, as that's usually why it doesn't show anything.

Upgrade pricing detailed here:
http://community.virginmedia.com/t5/Virgin-TV-V6/TiVo-V6-Pricing-Explained/td-p/3281148/jump-to/firs...


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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Topmetom
On our wavelength
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Re: Email for new box..fail

It did thank you! Im paying £100 a month now my offer has ran out....

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Superuser
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Message 4 of 6
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Re: Email for new box..fail

Are you out of contract now, or is it the initial offer discount which has expired?

Tbh, giving Retentions a ring is going to get you the most concise answer.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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Topmetom
On our wavelength
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Message 5 of 6
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Re: Email for new box..fail

Ive had it a year

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Superuser
Superuser
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Message 6 of 6
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Re: Email for new box..fail

Ah, so the initial discount.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!