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OMC71
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Message 1 of 11
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Duplicate Apps and Games Menu

Hi.  Had V6 installed yesterday and all good.  The only issues I've found are in the in the Apps and Games menu.  In the Apps there are numerous duplicate greyed out apps (Netflix, iPlayer etc) which trigger an error message when pressed.  Also, in the Apps and Games general menu there are two Games menus listed both with exactly the same content.

Anyone else notice the same issue and anyone have any clues how to get rid of the duplicate Apps and Menus?

Thanks 

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phil-ntl
Superfast
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Message 2 of 11
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Re: Duplicate Apps and Games Menu

Hello.

Both my V6 boxes had this on install and took around 24/36 hours for them to vanish automatically. An educated guess says that you will find they vanish as the box auto updates of the next day or so.

Cheers
Phil

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OMC71
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Message 3 of 11
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Re: Duplicate Apps and Games Menu

Many thanks Phil, will keep a look out

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Superuser
Superuser
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Message 4 of 11
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Re: Duplicate Apps and Games Menu

Has anyone else encountered this issue? If so, drop a reply here to say so Cat Happy

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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bobblejones
On our wavelength
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Message 5 of 11
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Re: Duplicate Apps and Games Menu

This happened to me. I had to link my V6 directly to Virgin router to handshake before going to back to connecting it to my Apple router
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trentman
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Message 6 of 11
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Re: Duplicate Apps and Games Menu

Hi Shelke,

I have the same issue.

The box was installed Thursday morning.

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Superuser
Superuser
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Message 7 of 11
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Re: Duplicate Apps and Games Menu

Thanks @trentman I'm just trying to get as many case example of this and additional info, so that VM will escalate it to be looked into (and fix it.) As the best time to quash V6 bugs is now when the STB is getting a lot of bug-fixing attention.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Superuser
Superuser
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Message 8 of 11
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Re: Duplicate Apps and Games Menu

I had this for the first day of so with my V6, then it sorted itself out and the duplicates removed themselves.

Keith

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barmyarmy66
Up to speed
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Message 9 of 11
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Re: Duplicate Apps and Games Menu

Yup.

Took 24/36 hours to clear itself.
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OMC71
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Message 10 of 11
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Re: Duplicate Apps and Games Menu

Just to say mine has now cleared by itself over the weekend too.  Thanks for all the replies. 

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