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Rat
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Customer Upgrade Not Working

Hi,i have been trying to upgrade to the V6 for over a week as an existing customer but the link keeps saying IT whizz kids are working on it.Help please.

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Superuser
Superuser
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Re: Customer Upgrade Not Working

Just give them a ring or use the online chat - MUCH easier to get an immediate response Smiley Happy


TV: XL+SkySports V6
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Loc: ME10
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Rat
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Re: Customer Upgrade Not Working

Thank you Smiley Happy

I was just hoping that as we pay so much it would be easy ,not a fan of customer(no)service.

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Forum Team
Forum Team
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Re: Customer Upgrade Not Working

Hi Rat, 

 

Thanks for your post and apologies to hear you are having an issue using the website to upgrade your account. 

 

Since posting have you been able to get through to the team? If not give them a call on 150 / 0345 454 1111. 

 

Let us know how it goes. 

 

Thanks, 

Kath_F
Forum Team

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