Menu
Reply
  • 4
  • 0
  • 0
chantilly24
Joining in
145 Views
Message 1 of 4
Flag for a moderator

Catch Up & On Demand not working

Hi,

Did a self-install this morning on new V6 box.  Everything working fine except nothing on Catch Up and On Demand.  Get message that it's temporarily not working and I should try again in a few minutes.  Had this message now for about 5 hours!  Is there anything I can do my end or do I need to phone CS?  Thanks.

0 Kudos
Reply
  • 4
  • 0
  • 0
chantilly24
Joining in
116 Views
Message 2 of 4
Flag for a moderator

Re: Catch Up & On Demand not working

Well, I've given it 48 hours as suggested by other posts. Also tried connecting the service (over and over again) and resetting box (again, multiple times). Have reset hub and restarted everything. Still no Catch Up and On Demand! Can someone help please?
0 Kudos
Reply
  • 3
  • 0
  • 0
Elephantsocks
Joining in
93 Views
Message 3 of 4
Flag for a moderator

Re: Catch Up & On Demand not working

Got same issues. Was working fine then sunday night on demand stopped working. Called helpline and were no use.
0 Kudos
Reply
  • 4
  • 0
  • 0
chantilly24
Joining in
75 Views
Message 4 of 4
Flag for a moderator

Re: Catch Up & On Demand not working

At last, it's working now (72 hours after install). Thank you if it was due to the actions of anybody here.
0 Kudos
Reply