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werrington2
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Cant see my other box

Had a V6 box fitted a few weeks ago and its brilliant.

Only slight problem is that I can't always see the old box that's now in my daughter's room.

It shows sometimes, but often not.

Anyone have any ideas how to resolve?

 

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Bitofadonnet
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Message 7 of 10
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Re: Cant see my other box

Are you using Powerline Adapters?

I had a problem with the V6 not correctly seeing the old Tivo box I had moved to the conservatory. The networks settings for the Tivo box were wrong. 

I fixed it as follows.

On the old Tivo box:-

Go to 'Settings'

Then 'Network'

Then 'Change Network Settings'

Then 'Get automatically from a DHCP server (Typical).

This aligned the network settings between the V6 and Tivo boxes and fixed the problem.

Hope this is helpful

 

 

 

 

 

 

 

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Bitofadonnet
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Message 9 of 10
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Re: Cant see my other box

Neither go via a switch. The V6 is connected direct to the hub, the Conservatory Tivo box is connected to the hub by Powerline adaptors. Updating the networks settings resolved my problem.


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Corinneangela
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Re: Cant see my other box

Is the old Tivo a wired connection?

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werrington2
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Re: Cant see my other box

Yes it is.

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Corinneangela
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Re: Cant see my other box

hmm if the Tivo is connected to your HUB then I am not sure - wait and see what more techy people say..

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stevedh2
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Re: Cant see my other box

Is the V6 Wired to the hub?

can you see both V6 and hub on tv anywhere

can you use anywhere remote (assuming you have suitable phone/tablet with it installed on it) on both?

do both have ip addresses on the same subnet (1st 3 numbers ,probably 192.168.0 the same on both)?

 

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werrington2
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Re: Cant see my other box

Is the V6 Wired to the hub? - Yes

can you see both V6 and hub on tv anywhere - I can both boxes on tv anywhere, but not the hub

can you use anywhere remote (assuming you have suitable phone/tablet with it installed on it) on both? - Yes

do both have ip addresses on the same subnet (1st 3 numbers ,probably 192.168.0 the same on both)? - Can only see the ip address of the main box

 

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Bitofadonnet
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Message 7 of 10
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Helpful Answer

Re: Cant see my other box

Are you using Powerline Adapters?

I had a problem with the V6 not correctly seeing the old Tivo box I had moved to the conservatory. The networks settings for the Tivo box were wrong. 

I fixed it as follows.

On the old Tivo box:-

Go to 'Settings'

Then 'Network'

Then 'Change Network Settings'

Then 'Get automatically from a DHCP server (Typical).

This aligned the network settings between the V6 and Tivo boxes and fixed the problem.

Hope this is helpful

 

 

 

 

 

 

 

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stevedh2
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Message 8 of 10
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Re: Cant see my other box

are they both wired directly to the hub or do they go via a switch?

If they are both wired directly, do you have a network switch and could you connect them both to that and then from the switch to the hub. There have been reports that the network switch on some hubs has problems.

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Bitofadonnet
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Message 9 of 10
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Re: Cant see my other box

Neither go via a switch. The V6 is connected direct to the hub, the Conservatory Tivo box is connected to the hub by Powerline adaptors. Updating the networks settings resolved my problem.

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werrington2
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Message 10 of 10
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Re: Cant see my other box

Thanks for that now seems to be working ok.

 

 

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