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Rebeccaj1968
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BBC i player

Why am I unable to access BBc i player after Weds 15 February, no Thursday or Friday ?

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Re: BBC i player

Hello Rebeccaj1968,

 

Thanks for posting!

 

How were you searching on iPlayer were you searching in a certain category? 

 

Please let me know if you're still experiencing any problems.

Rose
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Steve67
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Re: BBC i player

why can't i only get sound and no pictures on any apps.... ?

 

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Re: BBC i player

Hello Steve67,

 

I hope this has resolved itself but if not can you let me know what apps this is happening on and whether rebooting the box has made any difference?

 

Thanks

Rose
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Steve67
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Message 5 of 6
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Re: BBC i player

hi, still no iplayer vevo or youtube picture, sound only.. now the box has started rebooting whilst watching tv and its happening more regular. this causes another problem hdcp 2.2 fault and i have the play around with the hdmi leads for ten minutes to get it to work.

how do i end my tv contract early?
,, ive only had virgin tv for 4 weeks, and its terrible. i wish id only had the internet and kept sky tv.
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Re: BBC i player

Hi Steve67,

 

Thanks for posting.

 

Really sorry to hear you're still having trouble with your TV service.

 

If the box is rebooting itself, we'll need to get a technician to check it out. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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