I ordered the V6 box and was told there would be no additional charges above the £65 install charge - and lo and behold my package price has increased. CS say they can't do anything about it. Where do I go next!?
I had a TiVo credit applied to my bill each month. It appears that this has been removed since I ordered the V6 box. It's added an extra £5 to the bill each month. Wouldn't have minded had they told me - but we asked and double checked and were told there would be no increase and the bill would remain the same monthly.