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mitch84
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talk plan XL and XXL

Hi

I was just reviewing my plan and charges and noticed that the phone plans are different now.

I have been on Phone XL for years and this was basically the top tier with unlimited calls, I noticed on vm website that the XL is now just unlimited evening and weekends and there is a better XXL package.

Would I still be on the old XL phone with better talk time or will I be downgraded to match the new XL phone package?

Thanks

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Superuser
Superuser
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Re: talk plan XL and XXL

Unless you've spoken to Virgin Media there has been no change to your phone plan and 'XL' is still equates to Talk Unlimited for those customers on the older plan.

If you are on the old Talk Unlimited, you should normally be able to move to the new Talk More Anytime for no increase in your monthly price.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Forum Team
Forum Team
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Re: talk plan XL and XXL

Hi there mitch84,

 

Thanks for your post.

 

It would be best to call our team to discuss this further on 150 free from any Virgin landline or 0345 454 1111 on any other line.  
Alternatively, you can chat to our online team via: [Contact us].

 

Many thanks,

 

Nat_J

 

 


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mitch84
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Re: talk plan XL and XXL

Thanks.

I will just leave it then for now.
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