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ma56
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rescheduling appointment with engineer

I have spent at least an hour going round in circles trying to reschedule an appointment with an engineer for Friday 22nd. I do not have an appointment tab on my account as your guidance says I will. I phoned but there was no guidance about how cancel the engineer appointment and I cannot reply to the email reminder.  

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Forum Team
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Re: rescheduling appointment with engineer

Hello ma56.

 

Sorry to hear you've been having trouble trying to reschedule your appointment and I would like to welcome you to the forum.

 

I'm happy to look into this for you so if you click on the purple envelope at the top right of your screen you will see a message waiting for you to discuss the next available appointments.

 

Speak to you soon

Rose
Forum Team


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