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ephemerol
On our wavelength
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"message waiting" dialtone but no messages on 1571

Bit of a strange one, when I pick up the phone the dialtone beeps rapidly but when I dial 1571 it says there's no voicemail messages. Is there a way to somehow reset the phone or maybe there's a hidden message on 1571? I looked through all the online guides but I couldn't find anything that explains what this means or how to fix it.

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ephemerol
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Re: "message waiting" dialtone but no messages on 1571

Never mind, after posting I noticed there's an earlier topic with exactly the same problem. Phoned myself, left a message, deleted the message, fixed it.... bit odd that the phone and voicemail get out of sync though.
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Re: "message waiting" dialtone but no messages on 1571

Hi ephemerol,

Welcome to the Community Forum and thanks for posting. I'm sorry that you had a problem with your voicemail, but glad to hear that you've been able to find the fix to this on another post. 

This can happen sometimes and it's caused by a random glitch on the system. If you find this happening often or if this happens and leaving a message and deleting it doesn't resolve the problem, please let us know and we can investigate this further.

 

Kind regards,

Terri

Virgin Media Forum Team


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