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Hooper-Greenhil
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"Check Phone Line"

Hi there, I've just bought a new home phone because I thought my old one must have died. However, I've just plugged the new one in and it's saying "Check Phone Line". I can ring our home number from my mobile and it's ringing from my mobile but no ringing from the home phone.
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farwellh
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Re: "Check Phone Line"

I believe you are just 1 of many many people with that same problem- dont hold your breath - they gave me an appointment for 5 DAYS LATER for an engineer to attend - would you personally say that is acceptable given my elderly infirm relatives rely on this line & they are aware of that.

What is your opinion? Would be grateful of your answer


Hooper-Greenhil wrote:
Hi there, I've just bought a new home phone because I thought my old one must have died. However, I've just plugged the new one in and it's saying "Check Phone Line". I can ring our home number from my mobile and it's ringing from my mobile but no ringing from the home phone.

 

 

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Forum Team
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Re: "Check Phone Line"

Hi Hooper-Greenhil,

 

Welcome to the Community!

 

I'm really sorry to hear you're having landline trouble.

 

As you've already checked your handset, I'd like to arrange for a technician to fix this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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