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Tooncgull
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"Check Phone Line" - no landline for 2 weeks

We have had no landline for two weeks. The handset has a status of "Check Phone Line", and there is no dialling tone. Please can you advise?

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Re: "Check Phone Line" - no landline for 2 weeks

Hi Tooncgull

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line.

 

I've been able to locate your account to take a closer look at this from our end for you, we're detecting some errors and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Apologies again for the inconvenience this has caused, we'll talk soon.

Craig


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