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rozzy
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phones not working on incoming or outgoing calls?

landline hasnt worked for 2 days now! changed phones but to no avail!

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Re: phones not working on incoming or outgoing calls?

Hi there rozzy, 

 

I'd like to welcome you to these forums and say that I'm really sorry to hear that your phone line has not worked for some days, and thank you for letting me know that you've tried another phone.

 

I've run some testing on the line, and can see no reason why you should be experiencing this issue. So now I'd need to look towards booking a technician to call out and investigate further for you. 

 

I'll send you a private message in order to get things moving. Please look to the top left of this page where you'll see a red envelope icon, click on this and you'll see my message. 

 

Many thanks and apologies again 

 

Huw


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rozzy
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Re: phones not working on incoming or outgoing calls?

well what can i say! Chris from virgin has just called and fixed my problem!! a loose wire in main box! ty ty
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