3 weeks ago
Hi guys. I've had no dialling tone on my home phone since yesterday afternoon. I've run the online test but keep getting the message that the test is taking too long. Any ideas as to get it sorted? Cheers
Go to Answer
same thing here - check phone line message - engineer booked
See where this Helpful Answer was posted
Found this answer helpful? Share it!
Welcome to the Community, I'm so sorry for the problems you're experiencing with your telephone service recently.
I've located your account to take a closer look at this and run some tests, we're detecting some errors and I'd like to arrange for an engineer to come and take a closer look, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.
New around here? To find out more about the Community check out our Getting Started guide
Good news Brianp9
If you need any assistance with your services moving forward, create your own thread and a member of the team will take a closer look.
2 weeks ago
Thanks for getting back to me, I'm so glad to hear that the phone line is working as it should and I'll be here should you need any assistance with your services moving forward.
Apologies again for the inconvenience caused
Sorry to hear about this, I can see you've been speaking with Rose about arranging for this issue to be resolved, which is great.
We'd love to hear how it goes