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kattiebu
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phone socket

socket puled off door frame while getting new doors installed ... will i be charged to get new phne socket insalled (very old socket ntl!)

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Re: phone socket

Hi Kattiebu

 

Welcome to the Community, I'm very sorry to hear about the problem with your socket recently.

 

There is a standard charge of £99 for an engineer to come and take a look at this, you can organise that appointment by giving our team a call on 150 from any Virgin line or 0345 454 1111 from any other.

 

Do you have any other phone sockets at home? If this happened with one of the extension sockets that you should still be able to make and receive calls by plugging into the master.

 

Take care

Craig


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kattiebu
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Re: phone socket

No this was the master socket was very old n fitted in a arkwaRd place
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