My landline only rings 3 times before going to voicemail, so not enough time to pick up.
I have spoken to Virgin twice and each time been told that it would be extended to the maximum of 10 rings and each time nothing has happened. I'm using a digi cordless which takes 2-3 rings to reach from base so I should get 7-8 rings before voicemail.
Welcome to the Community, I'm really sorry to learn about the problems you're experiencing in trying to extend the rings before your line reaches voicemail recently.
I'd love to help to get this sorted but I've not been able to accurately locate your account unfortunately, so I'm able to help, could you respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.